As a sales professional whose product portfolio includes CRM, it has always been disappointing to be called out for not being a disciplined user of the product. The reason for this indiscipline stems from the clerical nature of these repetitive tasks like manual data entry, content generation, and note taking. And, then comes Sales Copilot, which leaves me with no excuse for being tardy with keeping our internal CRM up to date. With creating contextual emails using opportunity data, auto-generating opportunity summaries, and highlighting key changes to status and progress, Sales Copilot also suggests real-time tips and answers during Teams meetings when customers mention competitor or brands.